21+ Only

Responsible Gaming at nunstar

At nunstar, we believe that gaming should always be fun — never a source of stress, financial hardship, or harm. Our responsible gaming program gives every Filipino player the tools, information, and support needed to stay in control and enjoy nunstar the right way.

⚠️ Gambling is addictive. Know when to stop. If you or someone you know is struggling with gambling, please use nunstar's self-exclusion tools or reach out to our support team immediately. Help is always available.

Gaming Should Be Entertainment — Nothing More

nunstar Casino is designed for Filipino players who enjoy the thrill of live dealer games, slots, and bingo as a form of entertainment. Like any form of entertainment, gambling comes with risks — and at nunstar, we take those risks seriously. That's why responsible gaming is not just a checkbox for us; it's a core part of how we operate.

Whether you're playing from Manila, Cebu, Davao, or anywhere else in the Philippines, nunstar gives you full control over your gaming activity. From deposit limits to complete self-exclusion, our tools are built to help you set boundaries before problems arise — not after.

nunstar strictly enforces the 21+ age requirement mandated by PAGCOR for all casino-style gambling in the Philippines. No player under the age of 21 is permitted to register, deposit, or play on the nunstar platform. Age verification is conducted at registration and again before any withdrawal is processed.

Remember: Gambling is a form of entertainment, not a way to earn income or solve financial problems. Only gamble with money you can afford to lose, and always set a budget before you start playing on nunstar.

"Gambling is addictive.
Know when to stop."

— PAGCOR Responsible Gaming Tagline

Quick Facts
Minimum age: 21 years old
Self-exclusion takes effect immediately
Deposit limits can be set anytime
Support available 24/7
All tools are free to use
Regulated under Philippine gaming law

nunstar Responsible Gaming Tools

Every nunstar player has access to these tools directly from their account settings — no need to contact support to activate them.

Deposit Limits

Set a daily, weekly, or monthly deposit cap on your nunstar account. Once your limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately when reduced.

Loss Limits

Define the maximum amount you're comfortable losing in a given period. When your loss limit is reached, nunstar will automatically pause your gaming session for the remainder of that period.

Session Time Limits

Set a maximum session duration so nunstar reminds you when you've been playing for too long. You can also enable automatic logout after your session limit is reached.

Cool-Off Period

Take a short break from nunstar without permanently closing your account. Cool-off periods range from 24 hours to 6 weeks. During a cool-off, you cannot log in or make deposits.

Self-Exclusion

Request a full self-exclusion from nunstar for a minimum of 6 months or permanently. Self-exclusion takes effect immediately and cannot be reversed during the exclusion period. Your account is fully locked.

Reality Checks

Enable periodic pop-up reminders during your gaming sessions showing how long you've been playing and your net win/loss for the session — keeping you grounded and aware at all times.

How to Set Your Limits on nunstar

Setting responsible gaming limits on nunstar takes less than two minutes. Here's how to do it:

1
Log in to your nunstar account

Access your account via the nunstar Login page using your registered email and password.

2
Go to Account Settings

Click your profile icon in the top right corner and select "Responsible Gaming" from the dropdown menu.

3
Choose your tool

Select from deposit limits, loss limits, session timers, cool-off periods, or self-exclusion. Each tool has its own settings panel.

4
Set your parameters and confirm

Enter your preferred limit amount or time period and confirm. Reductions take effect immediately. Increases require a 24-hour cooling-off period before they apply.

5
Contact support if you need help

If you need assistance setting limits or want to request self-exclusion urgently, nunstar's 24/7 live chat support team can help you immediately.

Signs of Problem Gambling

Problem gambling can affect anyone. Knowing the warning signs early is the first step toward getting help. Ask yourself honestly — do any of these apply to you?

Do you spend more money on gambling than you originally planned?

Do you gamble to escape stress, anxiety, or personal problems?

Have you tried to cut back on gambling but found it difficult or impossible?

Do you chase losses — gambling more to try to win back money you've lost?

Has gambling caused arguments with family or friends, or affected your work?

Do you hide your gambling activity from people close to you?

Have you borrowed money or sold belongings to fund gambling?

Do you feel restless or irritable when you try to stop gambling?

If you answered yes to two or more of these questions, it may be time to take a break. Use nunstar's self-exclusion tool or contact our support team right away. You are not alone — help is available.

Our Commitment to Safe Gaming

Responsible gaming at nunstar goes beyond tools — it's a platform-wide commitment backed by policy, technology, and people.

Strict 21+ Age Verification

Every nunstar account undergoes mandatory age verification. Players must be 21 or older to register, deposit, and play — no exceptions, in line with PAGCOR regulations.

PAGCOR Regulatory Compliance

nunstar operates under Philippine gaming regulations and follows PAGCOR's responsible gaming framework, including mandatory player protection measures and reporting obligations.

24/7 Player Support

Our support team is available around the clock via live chat. If you're concerned about your gambling habits or need to activate self-exclusion urgently, we're always here to help.

Activity Monitoring

nunstar's platform monitors player activity patterns for signs of problem gambling behavior. Our team may proactively reach out to players showing concerning patterns.

Player Education

nunstar provides clear information about how games work, the odds involved, and the risks of gambling — so every Filipino player can make fully informed decisions before they play.

Minor Protection

nunstar strictly prohibits access by anyone under 21. We recommend that account holders with children at home use device-level parental controls to prevent underage access to gambling platforms.

Responsible Gaming – Common Questions

Log in to your nunstar account, go to Account Settings, and select "Responsible Gaming." Choose "Self-Exclusion," select your preferred exclusion period (minimum 6 months or permanent), and confirm. Self-exclusion takes effect immediately — you will be logged out and unable to log back in for the duration of the exclusion. You can also contact our 24/7 live chat support to request self-exclusion instantly.

No. Once a self-exclusion is activated on nunstar, it cannot be reversed or shortened during the exclusion period. This is intentional — the purpose of self-exclusion is to provide a firm, reliable barrier during a difficult time. After the exclusion period ends, you may contact nunstar support to discuss reactivation, which includes a mandatory cooling-off review.

Any remaining balance in your nunstar account at the time of self-exclusion will be held securely. You may request a withdrawal of your balance by contacting nunstar support — withdrawals are processed even during an active self-exclusion period, as withholding funds would not be in your best interest.

On nunstar, any reduction to your deposit limit takes effect immediately. If you lower your daily deposit limit from ₱5,000 to ₱1,000, the new limit applies right away. Increases to deposit limits, however, require a mandatory 24-hour waiting period before they take effect — this gives you time to reconsider before a higher limit is applied.

Yes, absolutely. nunstar requires all players to be at least 21 years old, in accordance with PAGCOR regulations and Philippine law. Age is verified at registration using government-issued ID, and again during the KYC process before any withdrawal is approved. Any account found to belong to a player under 21 will be immediately suspended and all funds returned.

If you or someone you know needs help with problem gambling, nunstar encourages you to reach out to professional support services in the Philippines. PAGCOR operates responsible gaming programs and support referral services for Filipino players. You can also speak to a mental health professional or counselor — the Department of Health (DOH) and various NGOs in Metro Manila, Cebu, and Davao offer counseling services. Never hesitate to ask for help. Gambling is addictive. Know when to stop.

Play Responsibly at nunstar

nunstar is here for the fun — the live games, the slots, the bingo nights. Set your limits, play within your means, and enjoy the experience. When it stops being fun, our tools are ready to help. 21+ only.

🔞 21+ only  |  ⚠️ Gambling is addictive. Know when to stop.  |  PAGCOR regulated